MyRewards Program – Terms & Conditions

South Pacific Petroleum Corporation (“SPPC,” “we,” “our,” or “us”) owns and operates the MyRewards Program (“Program”). Participation in the Program is subject to SPPC’s approval and these Terms & Conditions (“Terms”). The Program is valid only at participating 76 Circle K gas stations and stores located in Guam, USA (“Stores”).

By creating an account, using the MyRewards Guam mobile application (“App”), or using a MyRewards card (“Card”), you agree to be bound by these Terms and any updates made from time to time.

1. Definitions

  • Member: An individual with an approved MyRewards account.
  • Account: A Member’s MyRewards account used to track points and rewards.
  • App: The MyRewards Guam mobile application.
  • Card: A MyRewards card issued by SPPC.
  • Barcode: The unique barcode associated with a Member’s Account.
  • Eligible Purchases: Purchases designated by SPPC as eligible to earn points.

2. Eligibility and Enrollment

  • Members must be 16 years of age or older to participate.
  • Each individual may maintain one Account and one Card only.
  • Accounts and Cards are non-transferable.
  • An Account must be successfully created and active in order to earn or redeem points.
  • SPPC reserves the right to approve, deny, suspend, or terminate any Account at its discretion, acting reasonably and in good faith.

3. Account Use and Responsibility

  • Members are responsible for maintaining accurate account information and safeguarding access to their Account.
  • SPPC is not responsible for unauthorized access resulting from a Member’s failure to protect their information.
  • Fake or misleading account information may result in suspension or termination of the Account.

4. Earning Points

  • Members earn points only on Eligible Purchases when their Barcode, Card, or phone number is presented prior to purchase.
  • Points cannot be credited retroactively.
  • Points cannot be earned prior to Account creation.
  • Points are not transferable and have no cash value.
  • Points expire 12 months from the day they are earned.

Point Structure:

  • 1 point per $1 of net purchases
  • 1 point per $1 spent on regular fuel
  • 5 bonus points per gallon of mid-grade or premium fuel

SPPC reserves the right to modify Eligible Purchases and point values at any time without notice.

5. Rewards and Redemptions

  • Rewards are subject to availability and may vary by location and date.
  • Points are redeemed on a first-earned, first-used basis.
  • Redeemed rewards cannot be reversed, refunded, exchanged, or reinstated.
  • Rewards may expire; expiration details are displayed in the App.
  • SPPC may substitute rewards of equal or comparable value.

6. Inactive and Closed Accounts

  • An inactive account is defined as an Account with no qualifying activity for six (6) consecutive months.
  • Points cannot be earned or redeemed on inactive or closed Accounts.
  • SPPC may close inactive Accounts, and any unredeemed points will be forfeited without compensation.

7. Errors, System Issues, and Receipts

  • SPPC is not responsible for errors caused by system malfunctions, software failures, hardware issues, or circumstances beyond SPPC’s reasonable control.
  • If Eligible Purchases are completed but not recorded, Members may submit a receipt for review. SPPC reserves the right to accept or decline such evidence in its discretion.

8. Prohibited Use and Fraud

  • Fraudulent activity, misuse of points, or violation of these Terms may result in immediate termination of the Account and forfeiture of points.
  • Unauthorized or invalid transactions will not earn points.

9. Limitation of Liability

To the fullest extent permitted by Guam law, SPPC, its employees, agents, and representatives shall not be liable for any loss, damage, or injury arising from or related to:

  • Use or inability to use the App, Account, or Card
  • System outages, software errors, or data unavailability
  • Lost, stolen, or damaged Cards
  • Unredeemed or forfeited points
  • Modification, suspension, or termination of the Program

Nothing in these Terms excludes liability for deliberate misconduct.

10. Privacy

Personal information is handled in accordance with SPPC’s MyRewards Privacy Policy, which is incorporated by reference into these Terms.

11. Modifications and Termination

SPPC reserves the right to modify, suspend, or discontinue the Program or these Terms at any time. Continued participation after changes constitutes acceptance.
If a Member disagrees with changes, they must close their Account within seven (7) business days.

12. Dispute Resolution

Members are encouraged to contact MyRewards Customer Service to resolve any concerns prior to pursuing formal remedies. SPPC’s records will be presumed accurate unless proven otherwise.

13. Governing Law

These Terms are governed by the laws of Guam. The courts of Guam shall have exclusive jurisdiction over disputes arising from the Program.

14. Contact Information

MyRewards Customer Service
Email: myrewards@sppcorp.com
Hours: Monday–Friday, 10:00 AM – 3:00 PM (excluding holidays)

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